Contact

We're here to help! Whether you have a question about your order, need support with your subscription, or just want to get in touch — our team is happy to assist.

How to Reach Us

The best way to reach us is by email. We aim to respond to all inquiries within 1–2 business days.

📧 Email: info@vitalgen.eu
📞 Phone: +40 793 173 700
🕘 Hours: Monday – Friday, 9:00 AM – 5:00 PM (EET)

Business Information

Trade name: THE AXN SRL
Physical address: Calea Moșilor 88, 030167 Bucharest, Romania
VAT number: 51514286

Order & Subscription Support

If you're contacting us about an existing order or subscription, please include the following so we can help you faster:

  • Your order number or subscription ID
  • The email address used to place the order
  • A brief description of the issue (and photos if applicable)

Quick Links

You may find the answer to your question here:

Send Us a Message